Travel is an investment in happiness, health, enjoyment and discovery. Make sure you protect your investment with travel insurance. 

Whether you're traveling on your own or with one of our group tours, you need travel insurance. People get sick, parents get ill, or kids get stuck in summer school and plans are forced to change, which can mean losing thousands of dollars in your travel arrangements if you haven't taken the steps to protect what you've purchased.

​Unfortunately, our staff sees the hard reality of what happens when a client does not purchase travel insurance and has to cancel. We don’t want this to happen to you. Please contact our office at 225.654.9210, and we will be happy to provide a quick quote over the phone and walk you through your options. We are in the process of moving to a group policy for all 2023 tours and will have more information soon. Payment for insurance is processed online and is made with a credit or debit card.

Some quick terms and tips to know when thinking about purchasing insurance: 

• pre-existing conditions - any health issue, injury or illness that has exhibited symptoms or has been treated in the last 120 days by a doctor is considered a pre-existing condition. In order for a pre-existing condition to be covered under a claim, your plan must be purchased within 14 days of making your first trip payment or first trip deposit, your trip cancellation coverage must cover the full cost of all your non-refundable trip arrangements, you must be a U.S. resident and medically able to travel on the day you purchased the plan and the total cost of your trip is $10,000 or less. 
• using your credit card company travel protection benefits - occasionally, our clients tell us they will be putting the trip on their credit card and will use the travel insurance associated with that card. Be sure that you review ALL of the current terms and conditions by your credit card company on what is covered and what is not so there are no surprises. Credit card companies frequently change their plans and policies, and clients are not always aware that what was covered on a trip 5 years ago is no longer covered on a trip this year. We have seen clients file a claim with their credit card's travel insurance only to then realize that the only thing covered was transportation and nothing else. 

STILL HAVE QUESTIONS?

​Contact our office. We're happy to help. 

TOUR PAYMENTS, INSURANCE & CANCELLATIONS

FINAL PAYMENTS & CANCELLATIONS: In order to receive a refund, you must cancel before the final payment deadline of a tour If you cancel after the final payment deadline, you must have travel insurance to receive a refund - and the cancellation reason must be a covered reason by the insurance company.

INSURANCE & CANCELLATIONS: Should we as an agency decide to cancel a tour and you have not already cancelled with us, you will receive a full refund and we will request that the insurance company return your insurance premium.

If you cancel your reservation after the final payment deadline but before our agency cancels a tour, you will have to file an insurance claim in order to receive a refund, and you will not be eligible to get your insurance premium back. 

If you do not purchase insurance and cancel after the final payment deadline, you will not receive a refund. In the past, we have made many exceptions for clients who have found themselves in this situation, but we are unable to do this going forward. You are strongly encouraged to purchase travel insurance.

As of February 8, 2021, our travel insurance supplier is covering emergency medical care for a client who becomes ill with COVID-19 while on their trip. They are also accommodating claims for trip cancellation and trip interruption if a customer becomes ill with COVID-19 either before or during their trip and depending on the policy purchased, should quarantine be required, this is also covered. 
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More information about our travel insurance supplier's COVID-19 related policies
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