Have questions? Contact us Monday through Thursday, 9am-5pm and Friday, 9am-1pm CST, at 225.654.9210 or email us at ztc@zacharytravel.com. All prices, dates, and activities for group tours subject to change based on space, availability, vendor and pandemic conditions.
Important Information About Our
Group Tours:
HOW TO RESERVE YOUR SPOT ON A ZACHARY TRAVEL TOUR:
- Preferred method -> Register online and pay by bank draft (no additional charge) or credit card (2.9% surcharge)
- Submit paper registration with check, by mail
- Come by office with registration and pay by check or cash
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TRAVEL POLICIES/PROCESSES:
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AS WE CONTINUE TO TRAVEL...
Please be aware of the following:
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FINAL PAYMENTS & CANCELLATIONS: If you change your mind and do not wish to travel, you must cancel before the final payment deadline in order to receive a refund. If you cancel after the final payment deadline, you must have travel insurance to receive a refund - and the cancellation reason must be a covered reason by the insurance company. Please note that concern or fear of getting the COVID-10 virus or fear of becoming ill is not a covered reason.
INSURANCE & CANCELLATIONS: Should we as an agency decide to cancel a trip and you have not already cancelled with us, you will receive a full refund and we will request that the insurance company return your insurance premium. It is at the discretion of the insurance company on whether they will refund a cash payment or a credit up to 770 days from time of purchase to be applied to other travel.
PLEASE NOTE: if you cancel your reservation after the final payment deadline but before our agency cancels a tour, you will have to file an insurance claim in order to receive a refund, and you will not be eligible to get your insurance premium back.
If you do not purchase insurance and cancel after a tour's final payment deadline, you will not receive a refund. You are strongly encouraged to purchase travel insurance.
For a list of common insurance policies purchased by our clients, please visit our Insurance information page. Please note that if you're interested in purchasing Cancel-Anytime insurance (which gives you 100% back for covered reasons and 80% back for noncovered reasons) you must purchase within 14 days of when your deposit was paid. Other policies, such as Basic and Classic, can still be purchased any time after deposit up until final payment. If you have pre-existing conditions you are concerned about, insurance must be purchased within 14 days of deposit in order to be covered.
INTERNATIONAL TRAVEL - As of 1/1/22, we are requiring all international group travelers to purchase insurance policies which cover Covid. This is to ensure you have coverage should you test positive before returning to the United States and are forced to extend your stay in another country for 5 to 10 days, as CDC guidelines dictate at the time.
INSURANCE & CANCELLATIONS: Should we as an agency decide to cancel a trip and you have not already cancelled with us, you will receive a full refund and we will request that the insurance company return your insurance premium. It is at the discretion of the insurance company on whether they will refund a cash payment or a credit up to 770 days from time of purchase to be applied to other travel.
PLEASE NOTE: if you cancel your reservation after the final payment deadline but before our agency cancels a tour, you will have to file an insurance claim in order to receive a refund, and you will not be eligible to get your insurance premium back.
If you do not purchase insurance and cancel after a tour's final payment deadline, you will not receive a refund. You are strongly encouraged to purchase travel insurance.
For a list of common insurance policies purchased by our clients, please visit our Insurance information page. Please note that if you're interested in purchasing Cancel-Anytime insurance (which gives you 100% back for covered reasons and 80% back for noncovered reasons) you must purchase within 14 days of when your deposit was paid. Other policies, such as Basic and Classic, can still be purchased any time after deposit up until final payment. If you have pre-existing conditions you are concerned about, insurance must be purchased within 14 days of deposit in order to be covered.
INTERNATIONAL TRAVEL - As of 1/1/22, we are requiring all international group travelers to purchase insurance policies which cover Covid. This is to ensure you have coverage should you test positive before returning to the United States and are forced to extend your stay in another country for 5 to 10 days, as CDC guidelines dictate at the time.
