The first half of 2020 has certainly been filled with much uncertainty and quite frankly, disappointment for our staff and our clients who had so many plans for travel this year. The travel industry as a whole has been dealt an enormous blow due to the pandemic and COVID-19. Many of you have called or written over the past few months expressing your concern for our agency and for our staff. Please know that we greatly appreciate hearing from you. We miss seeing your faces and experiencing the sights, sounds and destinations so many of us were anticipating seeing this year.
So far, we have cancelled 29 of our tours this year - all of our spring and summer tours as well as all of our international and domestic flight tours to the end of the year. As you can imagine, it takes time to process the numerous refunds that come with those cancellations, and while we have refunded many, we have many more left to refund that our staff are diligently working to complete. We appreciate your patience with us as we know the delays can be frustrating, but please be assured, that if you are still waiting, you will receive your refund.
We have eight fall tours and five Christmas tours still on the schedule and we are anticipating that we will still be able to go. We want you to know about some changes we are making as we implement new policies and procedures in order to ensure the health of our clients and guides while still being able to visit and explore.
Our tours this fall, beginning with our rescheduled Kentucky/Noah’s Ark tour, September 1-5, will have twice the space as we are limiting signups to 28 passengers on our 56-passenger motor coaches. Coaches will be cleaned and sterilized at each break and stop, and temperatures will be checked each morning. Masks will be required except for eating and drinking. Insurance and liability waivers (enclosed) must also be signed and returned in order to travel with us.
We still have some or more availability on all of our remaining tours if you have interest or know friends and family who do. Full itineraries can be found by clicking on each tour below.
Please contact our office by phone (225.654.9210) or by email (email@example.com) with any questions or concerns. Beginning July 6, our office is open from 9am-1pm Monday through Friday if you need to stop by. Please wear a mask or face covering. You can also check our website at zacharytravel.com for updates.
Zachary Travel is a full-service travel agency that's served the travel needs of Zachary, Baton Rouge, and clients in Louisiana, Mississippi, Texas and beyond for almost 40 years. Contact us at 225.654.9210 or email us at firstname.lastname@example.org.